Perishable Warehouse Supervisor 2nd. Shift - Indian Trail, NC

Summary: Responsible for the day to day warehouse functionsinvolving the supervision of workers and coordination of activities concerned with ordering,receiving, replenishing, inventorying, order selecting, and shipping materials,supplies, tools, equipment, and parts, in warehouse, or yard by performing thefollowing duties.
Essential Duties and Responsibilities include the following:
Compares inventories to office records or computes figures from records such as sales orders, production records, or purchase invoices to obtain current inventory.
Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.
Prepares reports such as inventory balance, and shortages.
Walk assigned departments frequently.
Communicate effectively with associates, vendors, and customers.
Advise associates on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
Ensure effective labor scheduling of all direct reports.
Review records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels.
Manage outside contractors and vendors.
Direct associates in order to maintain a high level of productivity
Using Inventory and Shipping Warehouse computer systems trace history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
Determine work procedures, prepares work schedules, and expedites workflow.
Operate assigned departments to achieve financial objectives.
Practice positive associate relations. Be sensitive to the needs and concerns of associates.
Interpret company policies to associates and enforces safety regulations.
Issue written and oral instructions
Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
Studies and standardizes procedures to improve efficiency of subordinates.
Follow Company's attendance policy.
Follow Company's policies and procedures.
Other duties as may be assigned or required.
Competency: To perform the job successfully, an individual shoulddemonstrate the following competencies:
Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Design - Generates creative solutions; Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Communicates changes and progress; Completes projects on time and budget.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Prepares and supports those affected by change.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services; continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
Cost Consciousness - Works within approved budget; Contributes to profits and revenue; Conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Adapts strategy to changing conditions. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Demonstrates persistence and overcomes obstacles.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and securityprocedures; Reports potentially unsafe conditions ; Uses equipment andmaterials properly
Qualifications: To perform this job successfully, an individual mustbe able to perform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.
Minimum of 18 years of age
Bachelor's degree (B. A.)from four-year college or university and four to five years of experience; or Associate's degree and four to five years of experience.
4+ years of experience working in and/or supervising in a warehouse environment.
Language Ability:
Ability to read andinterpret documents such as safety rules, operating and maintenanceinstructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups ofcustomers or associates of organization.
Math Ability:
Ability to add, subtract,multiply, and divide in all units of measure, using whole numbers, commonfractions, and decimals. Ability to compute rate, ratio, and percent and todraw and interpret bar graphs.
Reasoning Ability:
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, ordiagram form. Ability to deal with problems involving several concrete variablesin standardized situations.
Computer Skills:
To perform this jobsuccessfully, an individual should have knowledge of Word Processing software;Spreadsheet software; Inventory software; Payroll systems; Internet software;Human Resource systems; Order processing systems and Database software.
Certificates and Licenses:
Successful ability to passIndustrial Equipment Certification Testing
Supervisory Responsibilities:
Directly supervises LeadPeople and all associates in the department, on average 45 associates persupervisor. Carries out supervisory responsibilities in accordance with theorganization's policies and applicable laws. Responsibilities includeinterviewing, hiring, and training associates; planning, assigning, anddirecting work; appraising performance; rewarding and disciplining associates;addressing complaints and resolving problems.
Work Environment:
The work environmentcharacteristics described here are representative of those an associateencounters while performing the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.
While performing the dutiesof this job, the associate is frequently exposed to extreme cold (non-weather)and extreme warmth (weather). The associate is occasionally exposed to wet orhumid conditions (non-weather); work near moving mechanical parts; outdoorweather conditions and vibration.
The noise level in the workenvironment is usually moderate to loud. Work flexible schedule. Respond to calls 24 hours a day/seven days aweek in emergencies.
Physical Demands:
The physical demandsdescribed here are representative of those that must be met by an associate tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.
The associate mustoccasionally lift and/or move up to 80 pounds. Specific vision abilitiesrequired by this job include Close vision, Distance vision, Peripheral vision,Depth perception and Ability to adjust focus. While performing the duties ofthis job, the associate is frequently required to stand and walk. The associateis occasionally required to sit; use hands to finger, handle, or feel; reachwith hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk orhear and taste or smell.

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